April 12, 2012 4:58 am
However, it can be difficult to tell the difference between a legitimate debt collector and a fake one. Sometimes a fake collector may even have some of your personal information, like a bank account number. According to the FTC, the caller may be a fake debt collector if they:
- Are seeking payment on a debt for a loan you do not recognize
- Refuse to give you a mailing address or phone number
- Ask you for personal financial or sensitive information
- Exert high pressure to try to scare you into paying, such as threatening to have you arrested or to report you to a law enforcement agency
If a caller refuses to give you all of this information, the FTC stresses that you should not pay. Doing so may only prolong the scam to pressure you into paying even more money. Here are the steps you should take instead:
- Stop speaking with the caller. If you have the caller's address, send a letter demanding that the caller stop contacting you, and keep a copy for your files. By law, real debt collectors must stop calling you if you ask them to in writing.
- Do not give the caller personal financial or other sensitive information. Never give out or confirm personal financial or other sensitive information like your bank account, credit card, or Social Security number unless you know whom you're dealing with. Scam artists, like fake debt collectors, can use your information to commit identity theft – charging your existing credit cards, opening new credit card, checking, or savings accounts, writing fraudulent checks, or taking out loans in your name.
- Contact your creditor. If the debt is legitimate – but you think the collector may not be – contact your creditor about the calls. Share the information you have about the suspicious calls and find out who, if anyone, the creditor has authorized to collect the debt.
- Report the call. Contact the FTC and your state Attorney General's office with information about suspicious callers. Many states have their own debt collection laws in addition to the federal FDCPA. Your Attorney General's office can help you determine your rights under your state's law.
Published with permission from RISMedia.